LP-02 / Legal documentation

Terms and Conditions

These terms define how website projects are requested, scoped, reviewed, paid, delivered, suspended, and completed, including client responsibilities and third-party platform limitations.

UpdatedJuly 2, 2023
ServicesWebsite design, development, redesign, optimization, integration, maintenance, and support
ImportantThe confirmed proposal or statement of work controls the specific project
01

Acceptance and legal effect

These Terms and Conditions govern use of this website and the purchase, request, or delivery of website design, development, redesign, performance optimization, content integration, maintenance, support, e-commerce setup, and related professional services offered under the name 1010 Carbon Court.

A person who requests services on behalf of a business or organization represents that the person is authorized to provide instructions, approve work, and bind that organization to the applicable project agreement.

Submitting a project inquiry, adding a service to the project request cart, or viewing a starting price does not by itself create a paid order, reserve project availability, or form a final services contract. A project becomes binding only when the parties confirm the applicable proposal, statement of work, estimate, invoice, payment requirement, or other written agreement.

02

Services and starting prices

The website describes professional services including landing pages, performance optimization, content integration, maintenance and support, website redesign, small business websites, custom website design, e-commerce setup, corporate websites, and premium custom website development.

All displayed prices are starting rates. Final pricing depends on the platform, current technical condition, number of pages, content readiness, functionality, integrations, data migration, products or variants, testing, accessibility requirements, review rounds, launch support, schedule, and other delivery requirements.

A service description on the website is not a promise that every listed feature is included in every project. The written project scope controls.

03

Project scope and change control

The confirmed scope should identify the pages, templates, functions, integrations, content responsibilities, design direction, testing requirements, deliverables, review rounds, expected schedule, fees, and exclusions.

Work not reasonably included in the confirmed scope is additional work. Examples may include additional pages, new design concepts, changed platform requirements, custom applications, data migration, new integrations, content creation, unexpected repair of third-party code, accessibility auditing, legal review, or repeated changes after approval.

Additional work may require a written change order, revised estimate, additional payment, and schedule adjustment. The company is not required to begin out-of-scope work before the change is confirmed.

Project scope should be interpreted from the specific proposal or statement of work, not from general marketing language on the website.
04

Project stages

A project may include the following stages, depending on scope:

  1. Discovery and requirements review, including business goals, audience, platform, technical condition, and content readiness.
  2. Architecture and content planning, including page structure, navigation, content hierarchy, forms, and calls to action.
  3. Design direction and responsive layout development.
  4. Implementation, configuration, content integration, and approved third-party connections.
  5. Client review and scope-based corrections.
  6. Testing of links, responsive behavior, forms, content display, and agreed functionality.
  7. Launch preparation, access transfer, documentation, and post-launch support when included.

Stages may overlap or be combined for smaller projects. Completion of one stage may depend on client approval, content, payment, or access before the next stage begins.

05

Timelines, scheduling, and delays

Any delivery date or schedule is an estimate unless the written agreement expressly states otherwise. Timing depends on scope, client responsiveness, content availability, platform access, third-party service availability, revision volume, and technical discoveries.

Client delays in providing content, access, approvals, consolidated feedback, payment, or decisions may extend the schedule and may require the project to be rescheduled around other commitments.

The company is not responsible for delay caused by internet outages, platform incidents, application review, domain or DNS propagation, payment-provider verification, third-party vendors, force majeure events, or circumstances outside reasonable control.

06

Client responsibilities

The client is responsible for:

  • Providing accurate project requirements and identifying decision-makers.
  • Supplying complete, lawful, usable, and approved text, images, video, product information, prices, policies, and brand materials.
  • Obtaining licenses, releases, permissions, and regulatory approvals for client-provided content.
  • Providing secure and timely access to platforms, domains, hosting, analytics, payment providers, applications, and other required accounts.
  • Reviewing work carefully and providing clear, consolidated feedback within the agreed review period.
  • Verifying final business information, claims, legal text, pricing, products, taxes, payment settings, shipping settings, accessibility requirements, and market configuration before launch.
  • Maintaining ownership, recovery methods, backups, and administrative access for business accounts.
07

Client content and instructions

The client remains responsible for the accuracy, legality, originality, and completeness of content and instructions supplied for the project.

The company may decline or remove content that reasonably appears unlawful, infringing, deceptive, malicious, technically unsafe, inconsistent with platform rules, or outside the approved scope.

The company is not required to independently verify the truth of business claims, professional qualifications, product claims, legal policies, tax information, or regulatory statements supplied by the client.

08

Review, revisions, and acceptance

Included revisions apply to the confirmed design direction and scope. Feedback should be submitted in a consolidated written form by the authorized decision-maker.

A revision does not include a new design direction, replacement of approved content, additional pages, new functionality, new integrations, or repeated reversal of earlier approvals unless the project agreement states otherwise.

A stage may be treated as accepted when the client gives written approval, instructs the project to proceed, launches or uses the deliverable, or does not provide feedback within the agreed review period after reasonable notice, subject to the specific agreement and applicable law.

09

Third-party services and platform conditions

Domains, hosting, Shopify, themes, applications, plugins, payment providers, shipping services, analytics, fonts, stock assets, APIs, email services, and other third-party products are controlled by their providers.

Third parties may change pricing, functionality, terms, availability, security, or compatibility without notice. The company does not warrant uninterrupted third-party service or permanent compatibility with future platform changes.

Third-party fees are the client’s responsibility unless expressly included. The client must maintain required subscriptions, licenses, and provider accounts.

10

Accessibility, privacy, and legal review

Reasonable accessibility practices may be implemented when included in scope, but no specific legal compliance, certification, conformance level, or audit outcome is guaranteed unless expressly included and reviewed by qualified accessibility professionals.

The client is responsible for obtaining legal advice regarding privacy notices, cookies, consumer rights, terms, refunds, industry rules, advertising claims, accessibility, and other regulatory obligations applicable to the client’s business, customers, and markets.

Template legal text is not a substitute for advice from a licensed attorney familiar with the client’s actual operations.

11

Security, backups, and credentials

The company may use reasonable security practices within the project scope, but no website or online system can be guaranteed completely secure.

The client should provide collaborator accounts or limited role-based access rather than shared master passwords whenever possible. Credentials should be rotated when project access is no longer needed.

Unless the agreement includes a specific backup service, the client is responsible for maintaining backups of the website, data, content, products, and account recovery information before changes are made and after launch.

12

Fees, invoicing, and nonpayment

Payment terms, deposits, milestones, recurring charges, and due dates are stated in the applicable estimate, proposal, invoice, or agreement.

Work may be paused for overdue, failed, reversed, disputed, or incomplete payments. Delivery, launch, source files, credentials, or transfer of rights may be withheld until required amounts are paid, to the extent permitted by law and the written agreement.

The client is responsible for approved third-party costs, taxes, bank charges, currency conversion, and collection costs where applicable.

13

Suspension and termination

The company may suspend work when required content, access, approval, or payment is missing; when the client is inactive; when instructions materially change; when work would violate law or platform rules; when communications are abusive; or when a security risk exists.

Either party may terminate the project according to the written agreement. Upon termination, the client remains responsible for completed work, reserved time, approved expenses, third-party commitments, and other amounts properly due.

The company may provide available work product in its then-current state after required payments are resolved, but is not obligated to complete unfinished work after termination.

14

Delivery, launch, and file transfer

Delivery may occur through publication on the client’s platform, transfer of files, collaborator access, account handoff, or another method stated in the project agreement.

Final delivery does not include internal working files, unused concepts, proprietary tools, third-party licenses, premium assets, or source files unless expressly stated.

The client must review final links, content, products, prices, policies, forms, account settings, payment configuration, shipping configuration, and business information before authorizing launch.

15

Intellectual property

Client-provided content remains owned by the client or its licensors. The client grants the limited rights necessary to use that content for the project.

Rights in final custom deliverables transfer or are licensed only as stated in the project agreement and after required payment. Pre-existing methods, reusable code, know-how, templates, frameworks, and tools remain with their original owner.

Third-party materials remain subject to their own license terms. The client may need to maintain separate licenses after delivery.

16

Confidentiality

Each party should use reasonable care to protect nonpublic business, technical, account, pricing, and project information disclosed for the project.

Confidentiality obligations do not apply to information that is public through no breach, already lawfully known, independently developed, received lawfully from another source, or required to be disclosed by law.

Sensitive credentials and personal data should be shared only when necessary and through an appropriate secure method.

17

Disclaimers and limited correction obligation

Services are provided according to the confirmed scope and professional judgment. Except for obligations expressly stated in writing or required by law, the website and services are provided without implied guarantees of merchantability, fitness for a particular purpose, noninfringement, uninterrupted operation, business results, search ranking, sales, traffic, approval, or compatibility with future third-party changes.

If a limited correction period is included, it applies to reproducible scope-based implementation errors reported within that period. It does not include new work, third-party changes, client modifications, unsupported environments, content errors, or issues caused by external services.

18

Limitation of liability

To the maximum extent permitted by applicable law, neither party is liable for indirect, incidental, special, exemplary, punitive, or consequential damages, lost profits, lost revenue, lost business opportunity, loss of goodwill, loss of data, or third-party claims arising from the website or services.

To the maximum extent permitted by law, the company’s aggregate liability arising from a specific project will not exceed the fees actually paid to the company for the portion of services giving rise to the claim.

Nothing in these Terms excludes liability that cannot lawfully be excluded, including mandatory consumer rights where applicable.

19

Client responsibility for third-party claims

To the extent permitted by law, the client is responsible for claims, losses, costs, or demands arising from client-provided content, unlawful instructions, infringement, inaccurate business claims, failure to obtain required licenses or consent, misuse of the deliverables, or violation of third-party platform terms.

Any indemnification obligation is subject to the specific written agreement and applicable law.

20

General provisions

If a specific proposal, statement of work, invoice term, or signed agreement conflicts with these general Terms, the more specific written project term controls for that project.

If a provision is found unenforceable, the remaining provisions continue to the extent permitted by law. A waiver must be clear and does not waive future enforcement.

Electronic communications and approvals may be used for project administration. The client should retain copies of all confirmed project documents.

Questions about this page

Include the relevant policy name, project reference, invoice reference, or privacy request details so the inquiry can be reviewed accurately.

Emailprojects@1010carboncourt.com
Address3054 Lake Canal Ct Ste 120, Fort Collins, CO 80524, United States
Phone+1 970-591-8596